As a food and beverage business owner, do you ever run into the following problems?
- You are not attracting enough customers due to the location of your store thus not enough revenue to cover monthly expenses.
- You hope there is an easier way of letting customers to ordering products than sorting the order forms via fax.
- You pray hard that the fax machine will not jam when a big order comes in.
- You wish you could have budget to hire additional help to answer the phone.
- You hope that customers can pay promptly on the spot when you deliver the product but often they could not get the exact amount right or ask for credit.
- You hope there is a better way to reduce waste and manage your leftover or unsold products.
- You wish your customers can access your store anytime and at any place.
- You wish your store can be open 24×7 so that you could get more orders.
- You wish to expand overseas to get new customers but do not have enough capital.
If you are, you will be happy to know we have a solution for you! Our eCommerce solution will help you to solve all the above problems and allow you more time to focus on improving your products and customer services than the nitty-gritty details of the operation.
Benefits of our eCommerce Solution
We have partnered with Bigcommerce.com to bring you one of the most robust ecommerce platforms in the market. It was voted number one as the most easy to use ecommerce and shopping cart in 2009 by internet retailers. With the ecommerce solution provided by Bigcommerce.com, you can get all your problems solved and enjoy the following benefits.
Overcome the Limitation of Physical Store
There is no limit to the boundary, your ecommerce store is able to connect you to customers from all over the world. Our ecommerce solution has established partnership with leading shipping service providers like UPS, USPS and FedEx. Their reputable services will give you peace of mind and allow you to deliver your product safely and promptly to your customers at their doorsteps with minimal risk.
The ecommerce store allows your customers the convenience to order online at any time and any place as it is available 24×7. In fact, it could help to reduce the number of phone and fax ordering since customers can take their time to browse the product catalog and pricing and get their enquiries answered from the FAQ section.
All online orders will be recorded in details at the backend of the ecommerce store. It gives you a systematic way of processing the order i.e from printing out the order, fulfilling, distributing to completing the order with just a few clicks.
It is a pain in the neck when customers cannot pay promptly. The ecommerce store requires your customers to pay first before product is delivered will minimize such risk. Furthermore, the ecommerce store give your customers the option to pay in different currencies, this will help you to gain more overseas customers.
Sometimes, you might have a lot of leftover products at the end of the day especially those in bakery, confectionery or sandwiches business. To minimize wastage, you could blast out a quick email to your loyal customers to inform them they can get a good discount before the shop close for the day. It is a good way to get rid of leftover and maintain fresh products for your customers every day.
Mobile-Phone-Friendly eCommerce Store
Your customers can order either via the computers or mobile phones. Your ecommerce store will automatically adjust itself to the dimension of the media your customers use so you do not need develop another version of mobile store.
Besides the usual product catalog management, customer management, ordering and shopping cart features, it has tons of other features that make it a powerful ecommerce platform, for e.g. marketing tools, customer relationship building tool, online reporting and tracking. In addition, it has an integrated tool that allows you to sell on Facebook and eBay which you can see a faster return when you launch promotion on these sites.
If you are a technical savvy person, you are welcome to create a free trial ecommerce store for 15 days and test run its full functionality yourself. Please click on the banner on the right to start your free ecommerce store now!
How Can We Help You?
If, however, you prefer us to help you to set up the ecommerce store from start to finish, we are most happy to help. We can help you to register a domain, find a hosting plan, set up the ecommerce store and promote your store for you.
If you are interested, please contact us for more details.